The Best Credit Cards for Customer Satisfaction
Lindsay bought a memory foam mattress from a store that guaranteed no interest financing for two years. Fourteen months after the purchase, interest charges surfaced on her bill.
A credit card David did not open showed up on his credit report as delinquent. The debt, which he discovered because he kept getting denied new credit, will remain on his credit history for seven years.
Joyce's son purchased a wedding band on her credit card without her approval. When she contacted the jeweler, the store refused to do anything about it.
Though their names have been changed for this article, these are all real complaints consumers have filed with the Consumer Financial Protection Bureau.
U.S. News & World Report's Best Credit Card rankings take into account consumer stories like these to evaluate credit cards on the market. One factor of the methodology, customer experience, uses CFPB complaints to determine how satisfied customers are with their credit cards.
